FAQ

What are the store hours?

Monday – Saturday: 10am – 6pm

Sunday: 12pm – 4:30pm

Are purchased items returnable?

All sales are final, so inspect all items carefully.  If a previously purchased item does not fit your needs, it may be placed back on consignment.

What do we accept for consignment?

We look for items that have a timeless sense of style.  We sell furniture, home furnishings, and home decor items.  We look for items that are in top quality, excellent condition, and clean.  There are times when we will decline the opportunity to sell an item.

Are there any items that are not accepted?

Our store is very eclectic and we pride ourselves in choosing a wide variety of items. There will be times when we may decline items, based on store space, condition of the item, or lack of demand for certain items.  In general, we would not accept the following items for consignment:

. Rugs

. Draperies

. Bedding

. Appliances

. Electronics

Who sets the price?

Pricing is a negotiated process. Most people are pleasantly surprised at our suggestions for the selling price of their items.  Any information the seller can provide as to the history, price paid, and place of purchase is always helpful.  In the end, the buying public determines the value of your item.

When do I get paid?

Checks are prepared upon consignor’s request for the previous calendar month’s selling activity.  Only one check will be issued per month.  Local checks are to be picked up; they are not mailed.

If I sell an item, can I use the store credit?

Store credit may be used immediately after an item sells.

When are consignments accepted?

Consignments are accepted Monday – Friday during store hours. Weekend drop-offs are only available by appointment.

Do I need an appointment to drop off items?

We do not require appointments, however a courtesy call is appreciated to check the store status. Tuesdays, Wednesdays and Thursdays are typically less busy than Mondays and Fridays for drop offs.

Where should I park to drop off furniture?

For larger items, back your vehicle up to the double doors on the lefts side of the store and alert a staff member.

Will someone be available to help bring my items into the store?

We cannot guarantee that staff will be available to assist with moving larger furniture. If you will need assistance with your item, please call to schedule an appointment when staff is available.

Do you have pick up or delivery service?

We do not have pick up or delivery service, but we can provide you with the names and numbers of people who provide this service.

How do I know if my items have sold?

Just call or email us! We will provide you with a current status of the account.

If I am selling an item and change my mind, can I take it back?

You can retrieve any unsold item at anytime. Patina Interiors reserves the right to charge up to 20% of the original price when items are removed before the completion of the consignor agreement.